Privacy and cookie policy

This policy explains how Turkey Mortgage Kuwait, part of Basterpstra B.V., handles personal information provided through this website, the contact form and the mortgage scan process.

Who we are

TurkeyMortgageKuwait.com is operated by Basterpstra B.V., Dopheide 10, 9202 PB Drachten, the Netherlands. Contact us at info@turkeymortgagekuwait.com or on WhatsApp at +31 85 060 2920.

Information we collect

When you contact us we may collect your name, contact details, preferred language, property plans and information relevant to your financial situation. If your case progresses, we or the chosen specialist may ask for additional financial and identity documents.

How we use it

We use the information to respond to you, assess the appropriate next step, provide an initial review, keep records and, where the law permits, introduce selected professionals who may help with financing, property, legal or tax matters, insurance, currency exchange or related services.

Legal bases

Processing may rely on your consent, on steps you request before entering into a contract, on the performance of a contract, on legal obligations, or on our legitimate interest in operating and protecting the service.

Sharing and international processing

We may share information with selected partners, with providers of hosting, email, forms, security and analytics services, and with official bodies where the law requires. Because the service concerns the State of Kuwait, the European Economic Area and Turkey, data may be processed across these locations with appropriate safeguards where required.

Cookies and measurement

Essential storage supports the operation of the site and remembers your cookie choice. Analytics and advertising storage is denied by default. If you accept, Google Tag Manager may load measurement tags. Zoho Forms processes submitted requests, and campaign parameters may be attached to them. WhatsApp applies its own privacy terms once you open it.

Data retention and your rights

We normally keep enquiry information for no longer than two years after the last meaningful contact, unless a longer period is required. Under the applicable law you can request access to your data, or its correction, deletion, restriction of processing, objection or transfer, by contacting info@turkeymortgagekuwait.com.

Security and changes

We use proportionate technical and organisational safeguards, but no transmission over the internet is entirely free of risk. Last updated: 16 October 2026.